HR Software covers all systems with functions that streamline human resource activities from recruitment and following to on-boarding employees and performance evaluation. These systems assist HR directors to find, keep, and reward the right people, in particular in spheres with a high talent turnover. Certain products focus on particular modules, while other tools offer the full suite of modules such as payroll, time and attendance, benefits management, and performance record. Certain software may even be included in an ERP suite. Considerably specialized HR Management Software may occasionally include tools like employee self-service, fingerprint I.D., and smart reporting, which comprises employee-relevant data with drill-down details and dashboard overview to help managers to make important decisions.
To select a suitable SaaS vendor you need to consider key criteria such as privacy and security, support and service, and transparency.
Find out if the provider can be trusted with data security and privacy. Do they have systems in place to protect your private information and data? Find about the security processes they use. This is an important element of a SaaS application that cannot be over-emphasized.
It is important that the provider provides dependable support to resolve any problems quickly. Ask your potential providers the following questions: Do they offer consulting and training services to help your employees to use the software effectively? Do they have an online support center that has valuable articles and training materials? What channels of support do they provide? Do they track problems till they are resolved? Is customer satisfaction measured?
Does the SaaS vendor conduct their business in a transparent and open manner? You can find out by asking them for references you can contact. Talk to existing customers of the system to know about the quality of service provided. Does the vendor make public the algorithms they use in the platform? Ask these queries to find a SaaS vendor whom you can trust with your sensitive customer and business data.